Men's health physician

Waited four n half hour to see the doc for my four year old. Great helpful staff but considering the time frame can be helpful. It’s painful for both child n parents when you have a sick kid.

Several weeks ago I went here for the first time. The nurse and doctor were very understanding, supportive and caring. I've then gone back and have been absolutely disgusted with the nurse, who was unprofessional, had a poor attitude and gave incorrect information based on personal opinion, including treating other patients in the waiting area in an uncaring, unfriendly and inconsiderate manner too, with no respect for their privacy. I didn't even get to talk to a doctor or other staff about how I had been treated and other patients walked out to go elsewhere saying they didn't want to deal with a nurse like that.

Done with immigration medical, everything went well and staff was amazing. Uploaded my medical report to INZ in 3 days time. Also, received the medical report in my email with in a week time.

I went to Victoria Clinic back in July 2022 3 days after the hospital told me my elbow wasn’t broken, turns out it was very much broken. The doctors and nurses were very kind as well as helpful. They put a cast on right there and then and helped coordinated with the hospital about the next steps (Surgery). I can’t thank you guys enough for making my already traumatic / painful experience a bit more bubbly. Again thank you all very much.

Dr Ben Seaman is the best doctor I have ever dealt with. Kind, compassionate, caring and understanding. I have seen him a few times for a range of different issues and every time he has validated all of my concerns and really cared!

Walked in with our 14 month old who had just cut her finger a centimetre deep. She was covered in blood and so were we. The bleeding had stopped but they were seeing people who had no obvious signs of any distressing injuries and we waited for 30 minutes. We decided to leave after they served a girl who had come in after us. Anglesea saw us straight away and took us back to fix the finger up. (They had about 20 people waiting)

I am on holiday from UK . Had nose bleed Saturday night ended up in New Plymouth hospital where they inserted packing . Which needed to be removed when I arrived here in Hamilton. The Victoria Clinic was excellent.The staff were very friendly and efficient.The Doctor..Gus...who removed the packing was excellent ,kind , efficient, professional, gentle, understanding. The NHS in UK could pick up several tips on how to effectively and efficiently run the urgent care (A&E). department. Thanks very much everyone.

Just been for a consultation (early afternoon arrival at urgent care). ALL the staff were caring, friendly, and thorough. Dr Tonye’s manner and treatment was A+. Pharmacist at the end was also lovely. Thank you to everyone today, your kindness and service was really appreciated.

The worst customer service ever!!! We brought our 2month old baby because he’s having difficulty in breathing and he was crying a lot especially at night, also cant sleep well. As first time parents, we didnt know what to do. Came hone from work, picked the baby and decided to go to this clinic, since their website says they’re offering urgent care for babies / child between 6-8pm. We arrived exactly 6:50pm (more than an hour before closing). Went straight to receptionist, unfortunately she wasn’t helpful and a bit rude, and just say that sorry they’re already closed for the night due to a lot of patients! Didnt even bother to ask what is happening to the baby! So i asked if maybe, they are still able to accomodate us? or somebody can check the baby? She just straight up told me, do you wanna talk to the manager?! Then the manager came and stared us like we did something wrong!?, She just directly told us, sorry, but we we’re closed due to lot of patient tonight (the way she said SORRY was just a word but her eyes and gestures asking us to just leave!!! because we’re closed! Both, the receptionist and manager showing some atittude. Also the manager didnt even bother to look at the baby, even to ask if what’s wrong with my boy?, or even just to suggest any nearby clinic that maybe can help us?Sometimes i just cant understand that there are people that still working in this type of places, and having bad atittude towards their patients!!? The establishment shows (URGENT CARE) but i think they DOESN’T EVEN CARE!!!Im sorry, to write this long, but our experience wasnt the great.

Was turned away from urgent care and told I wasn’t an emergency. Of course it’s not otherwise I would have with to the hospital. It was a medical issue that was concerning to me. Paid $60.00 to be turned away now having trouble getting my money back. Caroline the nurse is also a liar, she told me to see the gp & I wouldn’t be seen that day, then said in front of the doctor she didn’t tell me to go home. Liar! Overworked, under the pump, but that’s not our fault is it. Also, have been waiting for over a week for a call back about an issue for my son. Nurse still hasn’t called.