Internet service provider

Very poor customer service and poor management is will

Staff are not helpful at all and don’t know what they’re doing

Just had the worst service with this Waitakere business hub. They are time wasters and the representative also has the courage to tell you that they have 11+ years of service doing this and they take pride in putting this on an email. Perhaps this hub should add a tagline #worstserviceprovider and should include a message on their phone service simply telling customers we are here to waste your time.They show no care nor admit their mistakes and they lack product knowledge and yet call them experts. The best advise to all is stay away from this hub as you waste so many hours dealing with them and they just don't care

They are very thorough with the customer service and happy to give 100% but you fo have to wait for them while they are attentive to the customer before you.

Excellent service from Emily.Sorted us out well.

Came in to switch my plan and unfortunately the customer service was not great. The staff here really should be trained in hospitality.

Brent from OmniPOs is a fountain of knowledge when it comes to IT solutions. They are a one stop shop for all your IT needs including Business broadband at competitive prices.

Super helpful staff; needed to upgrade a sim card & switch over to a monthly plan. Relatively straight-forward but made painless by Rachel, thank you.

Good customer service, got sorted quickly.

Tried ringing them to get a update on my phone repairs... I have given up as no one picks up or even return your call if you leave a message... Quite useless for a phone company that can't even answer a phone.