Water cooler supplier

Great service! Loving our filtered water system. Matt was great deal with. Professional and friendly. Definitely recommend!

I couldn't decide if I wanted a pellet BBQ or a giant egg thing. The internet wasn't helping much as there are pros and cons for both. And it was going to be quite a lost of cash, comparatively over buying yet another bloody gas BBQ from Bunnings, so not a decision to take lightly. A quick trip to Outdoor Concepts, with some expert advice solved the problem. Kind of. There is a good argument to be made to have both a pellet grill and a giant egg thing. But who amongst us has that kind of money? Anyway, the people were helpful, they delivered our new BBQ, sorted a minor problem for us without too much fuss, provided some excellent advice involving a chicken and they have stock of pellets every time I visit. We've cooked a lot of good meat over the last 4 weekends, I'm a happy customer, so give them 5 internet stars.

Tried this company on two separate occasions. Both times where well below average customer service experiences. Lady who takes bookings is a right misery. And still waiting for a callback to repair my washing machine. For whiteware call John Scowen, great service all round.

Very happy with our purchase. (Benchtop water cooler / heater). They made the process very easy and gave us the confidence to purchase online / by email. Good quality product.

After almost 20 years of dealing with Taylor Purification on multiple occasions, it’s time to say this:Attractive pricing and perfect service are only the beginning here – on top of that I feel that I am taken seriously as a customer. There is definitely a lot of passion and dedication in this business.Thanks very much!

I was considering a new BBQ and my wife suggested having a look at Outdoor Concepts so I went to see them a few days ago. The guy that I dealt with (guessing mid thirties) was fantastic and explained all of the benefits of the Weber Q series. It was a bit out of our budget but we decided to go for the biggest one. So, this morning I drove to Outdoor Concepts, all excited about the purchase of my new BBQ and hoped to deal with him again. Unfortunately he wasn’t there and I had deal with a lady and another guy who seemed totally uninterested. I needed a number of accessories with the BBQ and asked if they could ‘throw one in’ as part of the deal which they did. When paying my 1200 I wasn’t asked my name or address which I thought was a bit strange as they have a rewards scheme. I asked the lady about this and she had no idea about it and said to ask the other guy. I asked him whilst he brought the BBQ to my car and he replied ‘yeah we used to have it but it cost us too much money’. Check your website guys. If you are looking to achieve repeat business you need to take a careful look at yourselves and the staff that I dealt with today. Sometimes customers can be really excited about a purchase of a new BBQ and feel as though they have been let down when the service received is well below what they expected. The extra star is for the really helpful guy I dealt with the other day.

Extremely rude And very blunt customer service. Speaking down to you in a condescending way is not how you really want to be spoken to over the phone especially not when you are getting them to come fix the same thing over and over again. Very frustrating and there is currently over 1 month wait to have someone come see us. Ridiculous.

Great selection of bbqs.Staff friendly and know their stuff. Will go back for the Ooni.

Good people to deal with when delivering or picking up. Easy access for trucks

The store is cool, However the over weight white guy working was too lazy to get off his arse and had attitude when asked a question. not sure what his problem is, it was the second time being there and experiencing this.Mike